Privacy & Data

Rabjee Privacy Policy – How We Protect Your Data

At Rabjee, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon that hides what's actually happening with your data.

Last updated: January 2025

How Rabjee Protects Your Privacy

These are the core privacy commitments Rabjee makes to every player. The full details are in the policy sections below.

256-Bit SSL Encryption

Every piece of data transmitted between your device and Rabjee is protected by 256-bit SSL encryption — the same standard used by banks. Your login credentials, payment details, and personal information are never sent in plain text. Rabjee encrypts everything in transit and at rest.

No Data Selling — Ever

Rabjee does not sell, rent, or trade your personal data to third parties for marketing or any other commercial purpose. Your information is used only to operate your account, process payments, and keep the platform secure. That's it — no exceptions.

Minimal Data Collection

Rabjee only collects the data that is genuinely necessary to run your account and comply with legal requirements. We don't ask for information we don't need. If a data field is optional during registration, it stays optional — we won't pressure you to provide more than required.

Your Rights, Your Control

You have the right to access, correct, and request deletion of your personal data held by Rabjee. You can also request a copy of your data at any time. Rabjee will respond to data requests within 30 days. Your data belongs to you — we just hold it on your behalf.

Restricted Internal Access

Access to your personal data within Rabjee is restricted to staff who genuinely need it to do their jobs — support agents handling your queries, the payments team processing your transactions, and the security team protecting your account. No one else inside Rabjee can access your data.

Marketing Opt-Out Anytime

If you have opted in to receive promotional messages from Rabjee, you can opt out at any time by contacting support or updating your account preferences. Opting out of marketing does not affect your ability to use the platform or receive important account notifications.

This Privacy Policy applies to all users of the Rabjee platform at rabjee.pro. By registering an account or using any Rabjee service, you confirm that you have read and understood this policy. If you have questions, contact us at [email protected] before proceeding.

1 Introduction

Rabjee takes your privacy seriously. This Privacy Policy describes how Rabjee ("we", "us", "the platform") collects, uses, stores, and protects the personal data of players ("you", "the user") who access and use the Rabjee platform at rabjee.pro.

Rabjee is an online gaming platform built for players in Bangladesh. To operate the platform properly — processing your deposits, verifying your identity, paying out your winnings, and keeping your account secure — we need to collect and process certain personal data. This policy explains exactly what that data is and why we need it.

This Privacy Policy should be read alongside the Rabjee Terms and Conditions and Responsible Gaming policy. Together, these documents form the full agreement between you and Rabjee regarding your use of the platform.

Rabjee is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We do not collect data we don't need, and we do not keep data longer than necessary.

2 Data We Collect

Rabjee collects personal data in two ways: data you provide directly when using the platform, and data collected automatically as you interact with the site. Here is a breakdown of both categories.

Data You Provide Directly

  • Full name and date of birth — collected during registration for identity verification.
  • Contact details — mobile number and email address used for account communications.
  • Payment information — mobile wallet numbers (bKash, Nagad, Rocket) used for deposits and withdrawals. Rabjee does not store full payment credentials; only the information needed to process transactions is retained.
  • Identity documents — national ID, passport, or other documents submitted during KYC verification.
  • Proof of address — utility bills or other documents submitted if requested during enhanced verification.
  • Support communications — messages, chat logs, and emails exchanged with the Rabjee support team.

Data Collected Automatically

  • Device information — device type, operating system, browser type and version.
  • IP address — used for fraud detection, geolocation, and security monitoring.
  • Session data — pages visited, time spent on the platform, game sessions, and betting activity.
  • Cookie data — see Section 6 for full details on how Rabjee uses cookies.
Data Type Source Purpose
Name & Date of Birth Registration form Identity verification, age check
Mobile Number Registration form Account access, payment processing
Payment Wallet Number Deposit / withdrawal form Transaction processing
Identity Documents KYC submission Regulatory compliance, fraud prevention
IP Address Automatic (platform) Security, fraud detection
Betting & Game History Automatic (platform) Account records, responsible gaming
Device & Browser Info Automatic (platform) Security, platform optimisation

3 How We Use Your Data

Rabjee uses your personal data only for the purposes listed below. We do not use your data for any purpose that is not described in this Privacy Policy without first obtaining your consent.

  • Account management — creating and maintaining your Rabjee account, processing login requests, and managing account settings.
  • Payment processing — handling deposits and withdrawals via bKash, Nagad, and Rocket. Your payment data is shared with the relevant payment provider only to the extent necessary to complete the transaction.
  • Identity verification (KYC) — verifying your identity and age as required by our operating standards. This may involve sharing your documents with a third-party verification service.
  • Fraud prevention and security — monitoring account activity for signs of fraud, money laundering, or other prohibited conduct. IP addresses and device data are used as part of this process.
  • Responsible gaming — using your betting history and session data to identify patterns that may indicate problem gambling, and to apply any self-imposed limits you have set on your account.
  • Customer support — using your account information and communication history to resolve support queries efficiently.
  • Platform improvement — using anonymised and aggregated usage data to understand how players use Rabjee and to improve the platform experience.
  • Marketing communications — sending promotional offers and updates to players who have opted in to receive them. You can opt out at any time.

Rabjee does not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review. If automated systems flag your account for review, a member of the Rabjee team will assess the situation before any action is taken.

4 Legal Basis for Processing

Rabjee processes your personal data on the following legal bases, depending on the specific purpose of the processing:

  • Contractual necessity — processing required to fulfil our obligations to you under the Rabjee Terms and Conditions, including account management and payment processing.
  • Legal obligation — processing required to comply with applicable laws and regulations, including KYC and anti-money laundering requirements.
  • Legitimate interests — processing carried out for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
  • Consent — processing for marketing communications, where you have explicitly opted in. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing

Rabjee does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

  • Payment providers — bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are responsible for the data they hold.
  • Identity verification services — third-party KYC providers may receive copies of your identity documents to verify your identity. These providers are contractually bound to handle your data securely and use it only for verification purposes.
  • Fraud prevention services — anonymised or pseudonymised data may be shared with fraud detection services to identify and prevent fraudulent activity on the platform.
  • Legal and regulatory authorities — Rabjee may disclose your personal data to law enforcement or regulatory bodies if required to do so by law, court order, or other legal process.
  • Business transfers — in the event of a merger, acquisition, or sale of Rabjee's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.

All third parties with whom Rabjee shares personal data are required to maintain appropriate security standards and to use the data only for the purposes for which it was shared.

6 Cookies & Tracking

Rabjee uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Here is a breakdown of the types of cookies Rabjee uses:

  • Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without affecting your ability to use Rabjee.
  • Functional cookies — remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
  • Analytics cookies — collect anonymised data about how players use the platform, which pages are visited most, and where users encounter issues. This data is used to improve Rabjee and is not linked to your personal identity.
  • Marketing cookies — used only if you have opted in to receive personalised promotions. These cookies help Rabjee show you offers that are relevant to your gaming activity.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Rabjee platform. For full details on how to manage cookies in your browser, refer to your browser's help documentation.

7 Data Retention

Rabjee retains your personal data for as long as your account is active and for a period after account closure as required by applicable laws and regulations. Specifically:

  • Account data and transaction records are retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • KYC documents are retained for the same period and then securely deleted.
  • Support communications are retained for two years after the last interaction, then deleted.
  • Marketing preferences and opt-in records are retained until you withdraw consent, plus a reasonable period to demonstrate compliance.
  • Anonymised analytics data may be retained indefinitely as it cannot be linked back to any individual.

When data is no longer required, Rabjee deletes it securely using industry-standard data destruction methods. You may request early deletion of your data subject to the retention requirements described above — see Section 9 for details on how to exercise this right.

8 Data Security

Rabjee implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and Rabjee servers.
  • Encryption of sensitive data at rest, including payment information and identity documents.
  • Role-based access controls that restrict internal access to personal data to authorised staff only.
  • Regular security audits and penetration testing of the Rabjee platform.
  • Two-factor authentication options for player accounts to prevent unauthorised access.
  • Continuous monitoring of platform activity for signs of security incidents or data breaches.

Despite these measures, no online platform can guarantee absolute security. If you believe your Rabjee account has been compromised, contact support immediately at [email protected]. In the event of a data breach that affects your personal data, Rabjee will notify you promptly and take all necessary steps to contain and remediate the incident.

9 Your Rights

As a Rabjee player, you have the following rights regarding your personal data. To exercise any of these rights, contact Rabjee at [email protected]. We will respond within 30 days.

Right of Access

You can request a copy of all personal data Rabjee holds about you. We will provide this in a clear, readable format within 30 days of your request.

Right to Rectification

If any personal data Rabjee holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Contact support with the correct information and we will update your records promptly.

Right to Erasure

You can request deletion of your personal data. Note that some data must be retained for legal and regulatory reasons — we will inform you of any data that cannot be deleted and explain why.

Right to Restriction

You can request that Rabjee restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.

Right to Data Portability

You can request a copy of your personal data in a structured, machine-readable format so that you can transfer it to another service if you choose.

Right to Object

You can object to Rabjee processing your personal data for marketing purposes at any time. You can also object to processing based on legitimate interests, though Rabjee may be able to demonstrate compelling grounds to continue processing in some cases.

10 Children's Privacy

Rabjee is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any Rabjee service.

If Rabjee discovers that personal data has been collected from a person under 18, that account will be closed immediately, all data will be deleted, and any deposits will be returned to the payment source. If you believe a minor has registered on Rabjee, please contact us at [email protected] immediately.

11 Changes to This Policy

Rabjee may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last updated" date.

For significant changes that materially affect how we handle your personal data, Rabjee will make reasonable efforts to notify registered players via email or an in-platform notification before the changes take effect. Continued use of the Rabjee platform after a policy update constitutes acceptance of the revised Privacy Policy.

We recommend reviewing this Privacy Policy periodically so you are always aware of how Rabjee handles your data. If you disagree with any changes, you have the right to close your account and request deletion of your data as described in Section 9.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Rabjee handles your personal data, please get in touch with the Rabjee privacy team. We are available 24/7 via live chat on the platform, or you can reach us by email:

[email protected]

Rabjee aims to respond to all privacy-related requests within 30 days. For urgent account security concerns, live chat is the fastest way to reach us. We take every privacy query seriously and will always give you a clear, honest answer.

Your Data Is Safe

Play on Rabjee with Full Confidence

Now you know exactly how Rabjee handles your personal data — transparently, securely, and with your rights front and centre. Register your Rabjee account today and enjoy fast bKash and Nagad payments, top slots, live games, and a platform that genuinely respects your privacy.